GGMS Refund and Returns Policy

1. Return Eligibility:

• Items must be returned within 30 days of purchase.
• Products must be in their original condition, unused, and in the original packaging.
• Certain items (like electronics) may have specific return conditions.

2. Initiating a Return:

• To initiate a return, please contact our customer service at [insert contact email/phone number].
• Include your order number and reason for the return.

3. Return Process:

• After approval, you will receive a return shipping label.
• Pack the item securely, including all original packaging and accessories.

4. Refunds:

• Refunds will be processed within 7-10 business days after we receive the returned item.
• The refund will be issued to the original payment method.

5. Exchanges:

• If you wish to exchange an item, please return the original item following the above process and place a new order.

6. Damaged or Defective Items:

• If you receive a damaged or defective item, please contact us within 48 hours of receipt for a replacement or refund.

7. Non-Returnable Items:

• Certain items, such as gift cards and downloadable software, are non-returnable.

8. Shipping Costs:

• Original shipping costs are non-refundable. Return shipping costs will be covered by the customer unless the return is due to our error.